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Mail Delivery Standards

Delivery standard for domestic mail

J+2 at 90%

Delivery standard for international priority mail

J+5 at 85%

What are delivery standards

Delivery standard: Expected day or time frame for delivery of a postal item counting from the day of posting.

Letter J stands for Day, For Example if the target is to deliver the mail by J+2, it means that the item will be delivered in 3 days, counting from the day of posting if the items was posted before the last posting time (cut-off time) indicated on the letter box.

NB: Delivery standards do not apply to redirected or returned items and incorrectly addressed items.

End to end standard for International Parcel and Letter Post items from Swaziland to Major Partners - Capital to Capital

Number of days

  Air Parcel Surface Parcel Priority Letter Post Non priority Letter Post
South Africa (Johannesburg) 6 - 9 5 - 9 6 - 11 5 - 11
Great Britain (London) 6 - 7 24 - 28 6 -11 6 -11
USA (New York) 6 - 13 24 - 28 6 - 15 6 - 15
Switzerland (Zurich) 6 - 11 24 - 28 6 - 21 6 - 21
Germany (Frankfurt) 6 - 8 24 - 28 6 - 10 6 - 10
Other International Countries 6 -10 20 - 25 6 - 14 6 - 14

Contact Us

Phutfumani Building, Mahlokohla Street, Mbabane
(00268) 2405 2000
800 2000 (TOLL FREE)
800 2001 (SWAZIPOST TOLL FREE)
(00268) 2405 2020
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